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Service Geeni is the latest cloud solution from Key Computers. Building upon 30 years experience in service management software, Service Geeni provides businesses with the latest features and best in class processes to supercharge your service operations.
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Benefits

Service Geeni Benefits

From job management to invoicing, Service Geeni software is the complete solution for any engineer focused business.

Mobile Engineer App

The latest mobile engineer software gives you access to QR codes for assets, custom mobile form builder and goods received on mobile. Our innovative mobile software also enables you to create quotes and add new pieces of equipment directly from the mobile app.

Close-up of a construction worker in a high-visibility jacket using a smartphone while holding a white safety helmet indoors
Person working at a desk with financial documents, a calculator, and a computer screen displaying spreadsheet data in an office environment

Enhanced Finance Capabilities

Service Geeni connects directly with major accounting software like Xero, Sage, and QuickBooks, automatically syncing your financial data for effortless tracking and reduced errors. Enjoy manager sign off for purchase orders, as well as multi currency and email invoicing as standard.

Dedicated Hire Module

Take charge of your hire operations with our dedicated hire module. Giving you full hire management, cross hire functionality and hire calendar view. Get detailed reports of all your hired assets, including where they are, how long they’ll be with a customer and when they’re due for return.

Heavy construction equipment including yellow excavators and industrial machines displayed outdoors on a sunny day, with hydraulic arms and attachments visible
Engineer or technician in a high-visibility vest and headset working on a laptop in an industrial facility, with machinery and equipment in the background

Supercharge Your Scheduling

We’ve made scheduling even easier with full job management for planned and reactive maintenance, empowering real-time coordination with data sharing and instant messaging. Gain complete control over your planned maintenance with full PPM contract management, customer email reminders, and CFTS integration as standard.

Detailed Reporting & Custom Dashboards

Gain key insights into your operations with detailed reporting. Enjoy our custom reporting dashboard designer so you can create custom reports to track and view key data and statistics at no additional cost! Automated reports enable you to schedule reports for colleagues and clients to ensure insights are available to all, when needed, automatically.

Close-up of a person typing on a laptop in an industrial or workshop setting, with blurred equipment visible in the background
Narrow aisle between metal shelving units filled with organised industrial parts and components in a warehouse or storage facility

Take Charge of Your Stock & Parts

Take charge of your stock and parts with our full stock management module. Manage equipment and parts sales, pick pack and dispatch stock on mobile, manage multiple warranty periods, multiple depot management and TVH Integration as standard.

Industries

From Heavy Machinery to Medical Devices, We Keep Assets Running

Service Geeni connects assets, engineers, and data in one platform - automating service workflows, reducing admin, and ensuring compliance across asset-driven industries.
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Material Handling
Keep your forklifts, conveyors, and logistics equipment moving with proactive maintenance, engineer tracking, and compliance-ready workflows - all in one place.
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Lifting Equipment
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Construction
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Waste Management
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Manufacturing
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Ground Support
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
Medical Devices
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Warehouse worker operating a yellow Hyster forklift, transporting a pallet of products toward a roller conveyor
HVAC
Aiming for a first-time fix with every job leads to happier customers, effective use of time and prevents unnecessary trips. Here’s how Service Geeni can help:
Microprocessor In Lab
Medical Devices
From diagnostic machines to surgical tools, automate testing, calibrations, and servicing, track compliance, and ensure every device is maintained to the highest standard with a powerful CMMS for medical equipment.
Engineer testing an axial fan of the condensing unit using an anemometer
Commercial HVAC Maintenance
Managing HVAC maintenance, tracking assets, and staying compliant shouldn’t be a struggle. Service Geeni's service management software connects your engineers, data, and workflows - so your HVAC service operation runs efficiently.
Commercial kitchen filled with equipment
Catering Equipment
Gain full visibility over servicing, compliance tracking, and engineer assignments - keeping food service equipment running and compliant with industry regulations.
 airplane with gangway for boarding parked at an airport
Aviation & Ground Support Equipment
From aircraft tugs to baggage loaders, automate maintenance, track compliance, and keep every asset ready for service.
Manufacturing machine operator
Industrial & Manufacturing
From CNC machines to production lines, automate maintenance, monitor performance, and ensure every asset runs at peak efficiency with industrial and manufacturing maintenance software.
Workers on aerial work platform
Lifting & Access Equipment
From cranes to scissor lifts, streamline service tracking, reduce downtime, and ensure full compliance with seamless maintenance automation, including LOLER inspections for lifting equipment.
Construction & Heavy Equipment
From excavators to static cranes, streamline service tracking, reduce downtime, and automate maintenance scheduling with construction plant management software designed for heavy machinery.
A row of forklifts parked outside a warehouse, with different types of forklift attachments
Materials Handling & Logistics
From forklifts to conveyors, Service Geeni's software benefits material handling businesses by ensuring every asset is tracked, maintained, and optimised - keeping logistics operations running smoothly and efficiently.
Achievements

What have we achieved

Join 100+ forward-thinking nonprofits maximizing their financial power. It's time your money worked as hard as you do.
110K
invoices sent per annum
620K
jobs completed per annum
160K
assets managed 
6K
pieces of equipment hired out
Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith
Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson
Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James
Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds
Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd
Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Jo
Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster
IT & Communications Manager, Liftmaster

Book Your Demo Today

Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.