Service Management in One Powerful Platform
Service Geeni brings assets, data, and engineers together in one platform, giving you total visibility, control, and efficiency without the complexity. For amazing service operations.
110K
invoices sent per annum
620K
jobs completed per annum
160K
assets managed
6K
pieces of equipment hired out
The #1 choice for thousands of industry leaders
WHY SERVICE GEENI?
Take Control with an Asset-Centric Service Platform
Tired of chasing missing job details, dealing with paperwork, and using clunky systems that don’t give you the full picture? We get it. Unlike traditional site-based systems, Service Geeni links service history, parts usage, and engineer reports directly to each asset, ensuring nothing gets lost. No more guesswork, just a smoother, smarter way to manage service operations.
KEY BENEFITS
Built for Service Teams that Keep Things Moving
From asset-first tracking to smarter scheduling, Service Geeni streamlines service management, reduces downtime, and improves efficiency - giving you full visibility and control over your operations.
Smarter Scheduling, Smoother Operations
Finding the right engineer for the job shouldn’t be a headache. Service Geeni helps your team quickly match jobs with the best engineer, considering skillset, availability, and location. With built-in route optimisation, your engineers spend less time driving and more time fixing.
See The Full Picture
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Disconnected data leads to costly mistakes. Service Geeni pulls everything together in one place, giving you real-time insights into job performance, asset health, engineer efficiency, and costs, so you can make informed decisions that drive profitability.
Automate Workflows & Save Time
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From logging jobs to scheduling maintenance and generating invoices, Service Geeni takes care of the admin so your team doesn’t have to. With seamless workflows and automated processes, you can reduce paperwork, cut errors, and focus on what really matters - delivering great service.
KEY Features
Powerful, Feature-rich, Yet Simple
Service Geeni bridges the gap between restrictive ERPs and lightweight tools. Packed with powerful features, it delivers essential workflows, automation, and seamless integrations - all in one easy-to-use platform.
Learn More
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Testimonials
Helping Engineers Deliver More, Every Day
Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.
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Who we serve
What role do you have?
From engineers to directors, Service Geeni gives your team the tools to work smarter, reduce admin, and improve operations.
Service Managers & Office Staff – Assign Jobs, Reduce Admin, Improve Fix Rates
You’re responsible for keeping service operations running smoothly, and Service Geeni makes that easier. You can assign the right engineer to the right job, based on skillset, availability, and parts needed, ensuring a higher first-time fix rate. With automated scheduling, real-time job tracking, and seamless communication with engineers, you can reduce paperwork and plan more effectively.
Assign the right engineer with the right skills and parts
Plan efficient schedules and never miss planned maintenance
Communicate seamlessly with engineers and customers
Reduce admin work, paperwork, and human error
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Engineers – Work Smarter, Fix Faster
You need the right tools and information to get the job done. With Service Geeni, everything you need is at your fingertips. Service history, parts availability, risk assessments, job details, and more, all accessible via the mobile app. Whether you’re logging job progress, raising quote requests, or accepting jobs on the go, Service Geeni helps you work more efficiently and achieve a higher first-time fix rate.
View service history, parts, and maintenance records instantly
Log job progress, notes, photos, and attachments in real time
Conduct digital risk assessments and collect signatures
Plan better with a clear calendar view of your scheduled jobs
Accept and manage jobs on the go with our mobile app
Directors – Gain Full Visibility & Grow Your Business
You need real-time insights into how your business is performing so you can make informed decisions and drive growth. With Service Geeni, you get a clear overview of service operations, cashflow, and efficiency, allowing you to identify opportunities, reduce waste, and increase profitability. With accurate, trustworthy data, you can confidently scale your business while maintaining high service standards.
See key business data at a glance for better decision-making
Identify inefficiencies and areas for growth
Ensure optimal invoicing and profitability
Reduce wastage and improve return on investment (ROI)
Improve customer satisfaction for repeat business and referrals
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Operations – Run a Smoother, More Efficient Business
You need full visibility over your operations, from service management to stock control and asset tracking. With Service Geeni, you can monitor key metrics, engineer schedules, and job performance - whether you manage one site or multiple locations. This helps you streamline operations, improve efficiency, and reduce wasted time and resources.
Easily report on key operational metrics in real time
Track and manage asset condition, performance, and profitability
Improve engineer utilisation and job scheduling
Keep operations running smoothly with servicing, hire, assets, accounts, stock, and parts, all in one place
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Hire Managers – Maximise Hire Fleet Efficiency
You need to track every asset, know where it is, and make sure it’s available for hire. With Service Geeni, you can instantly see which assets are in use, where they are, and reserve them in advance. You can also prioritise high-value assets for servicing and reduce off-hire time, ensuring your fleet is always profitable and well-maintained.
Always know which assets are available and where they are
Reserve assets for future hire periods in advance
Identify underperforming assets and prioritise high-value ones
Minimise off-hire time with smarter servicing schedules
Track hire history and asset profitability with ease
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Warehouse Managers – Keep Equipment Running & Parts Available
You need full control over spare parts and maintenance schedules to ensure everything runs smoothly. Service Geeni helps you monitor parts stock levels, and predict maintenance needs so equipment is always ready for use. With automated stock reordering and real-time tracking, you never have to worry about running out of critical parts.
Predict when maintenance is due to prevent breakdowns
Manage stock and parts with automated reordering
Track equipment performance and engineer utilisation
Log and track parts failures for better purchasing decisions
Keep everything running smoothly with proactive maintenance
Finance Teams – Improve Cashflow & Cut Costs
You need complete financial visibility to control costs, improve cashflow, and increase profitability. With Service Geeni, you can track which contracts and assets are most profitable, see exactly where money is being spent, and optimise invoicing and purchasing decisions. By automating invoicing, improving warranty claims, and tracking resources accurately, you can increase profits while cutting unnecessary costs.
Track profit and loss on contracts, assets, and stock
Improve cashflow with faster, more accurate invoicing
Save money on fuel and inefficient resource allocation
Accurately claim on warranties to avoid unnecessary costs
Make smarter purchasing decisions for stock and parts
INDUSTRIES
Built For Your Industry
Service Geeni is designed for businesses that service and maintain complex machinery with moving parts. Developed with industry specialists, it includes sector-specific features such as CFTS integration for materials handling, helping you streamline operations, reduce downtime, and stay compliant.
Integrations
Seamless Integrations with Your Business Systems
Service Geeni connects with leading business software to keep your data flowing smoothly. Need something custom? We also build bespoke integrations ensuring your service operations work seamlessly with the tools you already use.
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Case Study
Real Businesses, Real Results
Discover how businesses like yours are streamlining service operations, reducing downtime, and increasing profitability with Service Geeni. Read their success stories.
Clarks US Case Study
Turning maintenance into profit, how Clarks US Increased Profitability with Service Geeni.
1200
1200+ jobs raised a month
83%
Reduced response time
131%
Increase on-time jobs
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We’re With You Every Step of the Way
Switching service software can feel daunting, but you’re not on your own. With a dedicated implementation team, customer success representatives, and a knowledge base full of how-to guides and videos, you’ll always have the support you need.
I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.
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200+ support tickets resolved weekly
4.5/5 average support rating
100% of major issues resolved in under 60 minutes
100% of issues responded to in under 30 minutes
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Book Your Demo Today
Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.
Talk to Us
Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.