July 19, 2023
Materials Handling

Herts Mechanical Improve Efficiencies with Service Geeni

Client
Herts Mechanical Handling Services
Sector
Functions
Website
www.hertsmech.com

Herts Mechanical supply, install and maintain materials handling equipment through their own team of engineers.

Working on various projects around the world, Herts Mechanical deliver a solution tailored to the needs of their clients, helping them to meet their clients business objectives as well as reducing their costs and production downtime.

As a result, they wanted a service management software, that could improve efficiencies across their business, and we’re pleased they chose Service Geeni.

"Service Geeni enables engineers to capture job details on site and our admin team can then easily generate accurate reports for customers."

"We chose to implement service management software to reduce the mountains of paperwork we had and to improve engineer productivity. Since we started using Service Geeni, three years ago, we’ve seen a staggering increase in efficiency and we’ve eliminated paperwork. Service Geeni enables engineers to capture job details on site and our admin team can then easily generate accurate reports for customers.

Service Geeni service management software holds all our information from contracts to jobs, engineers skills and stock availability and everything in between, giving us a wealth of information at our fingertips which helps us make effective decisions and further improve efficiency levels.

"We’ve built a strong relationship with their customer service team and recommend using their software."

Service Geeni has expedited our payment process, it fully integrates with Sage and because we capture information in real time we have improved cash flow because invoicing can be initiated at job completion and is therefore completed daily, meaning there’s no end of month rush or missing invoices.

We know the implementation of any Service Management software always poses its fair share of challenges, but we’re pleased to have partnered with Service Geeni, we’ve built a strong relationship with their customer service team and recommend using their software."

Download Full PDF

Enter your email address and download our full guide today.
Download Now
Thank you! Your submission has been received!
Download PDF
Oops! Something went wrong while submitting the form.
Experience It Firsthand: Book Your Demo Today

Book Your Demo Today

Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.