CAFM Software That Puts You in Control

If you manage HVAC, electricals, or assets with moving parts, Service Geeni’s intelligent CAFM software helps you streamline maintenance, ensure compliance, and control assets across single or multiple sites with a flexible, configurable system.
110K
invoices sent per annum
620K
jobs completed per annum
160K
assets managed 
6K
pieces of equipment hired out

The #1 choice for thousands of industry leaders

about us

Trusted CAFM Software for Smarter Facility Management

Service Geeni’s cloud-based CAFM system helps facilities teams and service providers manage jobs, assets, and compliance with greater speed, clarity, and control.
why service geeni

Service Geeni as a CAFM System: Simplifying Facilities Management

Whether you're managing facilities for a large estate or delivering FM services to clients across the UK, having a reliable, centralised system is essential. Service Geeni provides powerful, cloud-based CAFM software that helps you automate PPM, assign reactive jobs efficiently, improve SLA compliance and first time fix rates, and support mobile teams.

what it does

Smarter Facilities Management at Your Fingertips

Our CAFM system gives you the tools to manage complex infrastructure - like HVAC, lighting, fire safety, lifts, and other service-critical equipment - while staying compliant and in control. Whether you're based in a single location or operate across multiple sites, Service Geeni provides everything you need to stay in control.

Job Management for Planned & Reactive Maintenance

Finding the right engineer for the job shouldn’t be a headache. Service Geeni helps your team quickly match jobs with the best engineer, considering skillset, availability, and location. With built-in route optimisation, your engineers spend less time driving and more time fixing.
Assign jobs to the right engineer with ease
Reduce travel time with optimised routes
Increase first-time fix rates with smarter scheduling
Improve customer response times and efficiency
Quickly raise, assign, and monitor maintenance jobs-whether scheduled or urgent.
Log and prioritise reactive jobs in real time
Automate planned preventative maintenance (PPM) schedules
Assign tasks to the nearest qualified engineer
Track status, SLA compliance, and job completion

Compliance & Audit-Ready Reporting

Finding the right engineer for the job shouldn’t be a headache. Service Geeni helps your team quickly match jobs with the best engineer, considering skillset, availability, and location. With built-in route optimisation, your engineers spend less time driving and more time fixing.
Assign jobs to the right engineer with ease
Reduce travel time with optimised routes
Increase first-time fix rates with smarter scheduling
Improve customer response times and efficiency
Stay on top of regulations and audit requirements with automated tracking.
Generate logs for H&S, fire safety, and statutory checks
Monitor inspection schedules and service intervals
Produce reports for insurance and audit bodies
Ensure visibility across your estate

Dashboard Reporting & KPIs

Finding the right engineer for the job shouldn’t be a headache. Service Geeni helps your team quickly match jobs with the best engineer, considering skillset, availability, and location. With built-in route optimisation, your engineers spend less time driving and more time fixing.
Assign jobs to the right engineer with ease
Reduce travel time with optimised routes
Increase first-time fix rates with smarter scheduling
Improve customer response times and efficiency
Gain real-time insight across all maintenance activity and asset performance.
Customise dashboards to show critical data
Track SLA compliance, response times, and engineer utilisation
Spot trends and improve resource allocation
Export reports for board meetings or client contracts

Asset Register & Lifecycle Tracking

Finding the right engineer for the job shouldn’t be a headache. Service Geeni helps your team quickly match jobs with the best engineer, considering skillset, availability, and location. With built-in route optimisation, your engineers spend less time driving and more time fixing.
Assign jobs to the right engineer with ease
Reduce travel time with optimised routes
Increase first-time fix rates with smarter scheduling
Improve customer response times and efficiency
Keep a detailed record of your facilities and assets from acquisition to disposal.
Centralise warranty and compliance documentation
Track servicing history and fault trends
Extend asset lifespan through proactive management
Link jobs directly to asset records for full traceability

Mobile Engineer App

Finding the right engineer for the job shouldn’t be a headache. Service Geeni helps your team quickly match jobs with the best engineer, considering skillset, availability, and location. With built-in route optimisation, your engineers spend less time driving and more time fixing.
Assign jobs to the right engineer with ease
Reduce travel time with optimised routes
Increase first-time fix rates with smarter scheduling
Improve customer response times and efficiency
Equip your field teams with all the tools they need on the go.
Receive and update jobs in real-time
Access site notes, documents, and asset data
Capture photos, signatures, and parts used
Work offline and sync when reconnected
KEY Features

Powerful, Feature-rich, Yet Simple

Service Geeni bridges the gap between restrictive ERPs and lightweight tools. Packed with powerful features, it delivers essential workflows, automation, and seamless integrations - all in one easy-to-use platform.
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Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith
Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson
Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James
Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds
Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd
Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Jo
Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster
IT & Communications Manager, Liftmaster
CAFM Software FAQ

You have questions,
we have answers

What is CAFM software?

CAFM stands for Computer Aided Facility Management. It refers to software systems used to manage property, maintenance, assets, and compliance through a digital platform. Service Geeni’s CAFM solution allows businesses to streamline these processes efficiently and securely.

What is CAFM software used for?

CAFM software is used to help businesses manage buildings, equipment, and maintenance tasks more easily. It keeps everything in one place so teams can plan work, track issues, stay on top of safety checks, and keep things running smoothly.

Who should use a computer aided facility management system?

Our CAFM software is ideal for:

- Facilities management companies
- Multi-site property operatorsIn-house estates and maintenance teams
- Public sector organisations (healthcare, education, etc.)
- Any business with responsibility for physical assets or infrastructure

Why is a computer aided facility management system important?

A computer aided facility management system makes it easier to plan maintenance, reduce breakdowns, and keep buildings safe and compliant. It helps teams save time and avoid costly repairs.

What is the difference between CAFM and CMMS software?

CAFM software covers a wider range of facility tasks, including space planning and asset tracking. CMMS (Computerised Maintenance Management Systems) focus more on managing maintenance jobs and work orders. Both are used to improve building management.

How does CAFM software help with compliance?

CAFM software keeps records of safety checks, service history, and inspections. This helps businesses meet legal requirements and pass audits without stress.

What industries benefit from computer aided facility management software?

Industries like manufacturing, healthcare, education, retail, and housing all benefit from using CAFM software to stay organised and reduce maintenance costs.

Does Service Geeni’s CAFM software support mobile teams?

Yes. Our mobile app allows engineers and technicians to receive, update, and complete jobs in the field, even offline. It includes features like digital signatures, asset scanning, photo capture, and checklists to support compliance and quality control.

Can I track asset performance and history?

Absolutely. Our computer aided facility management system includes a full asset register with servicing logs, fault histories, and compliance records-helping you reduce downtime and extend asset life.

Does your CAFM system integrate with existing tools?

Yes. We offer integrations with ERPs like Microsoft Dynamics, accounting software, GPS tracking tools, BMS platforms, and IoT sensors. We also provide open APIs for custom connections.

Is your CAFM software cloud-based?

Yes. Our system is fully cloud-based and securely hosted, giving your teams access anywhere, anytime-from any device.

How is Service Geeni different from other CAFM providers?

We provide a configurable platform tailored to how you operate. That means no unnecessary features, just the tools you need. We’re also UK-based, with real people available to support your implementation and ongoing optimisation.

We’re With You Every Step of the Way

Switching service software can feel daunting, but you’re not on your own. With a dedicated implementation team, customer success representatives, and a knowledge base full of how-to guides and videos, you’ll always have the support you need.
I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.
Lee Dodds
Operations,
Clark Electrical Industries Ltd
200+ support tickets resolved weekly
4.5/5 average support rating
100% of major issues resolved in under 60 minutes
100% of issues responded to in under 30 minutes

Book Your Demo Today

Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.