CAFM Software That Puts You in Control
If you manage assets, equipment, or facilities with complex maintenance needs, Service Geeni’s intelligent CAFM software helps you streamline maintenance, ensure compliance, and control assets across single or multiple sites with a flexible, configurable system.
The #1 choice for thousands of industry leaders
Trusted CAFM Software for Smarter Facility Management
Service Geeni’s cloud-based CAFM system helps facilities teams and service providers manage jobs, assets, and compliance with greater speed, clarity, and control.
Service Geeni as a CAFM System: Simplifying Facilities Management
Smarter Facilities Management at Your Fingertips
Our CAFM system gives you the tools to manage complex infrastructure - like GSE, warehouse equipment, fire safety, lifts, and other service-critical equipment - while staying compliant and in control. Whether you're based in a single location or operate across multiple sites, Service Geeni provides everything you need to stay in control.
Job Management for Planned & Reactive Maintenance
Quickly raise, assign, and monitor maintenance jobs-whether scheduled or urgent.
- Log and prioritise reactive jobs in real time
- Automate planned preventative maintenance (PPM) schedules
- Assign tasks to the nearest qualified engineer
- Track status, SLA compliance, and job completion
Compliance & Audit-Ready Reporting
Stay on top of regulations and audit requirements with automated tracking.
- Generate logs for H&S, fire safety, and statutory checks
- Monitor inspection schedules and service intervals
- Produce reports for insurance and audit bodies
- Ensure visibility across your estate
Dashboard Reporting & KPIs
Gain real-time insight across all maintenance activity and asset performance.
- Customise dashboards to show critical data
- Track SLA compliance, response times, and engineer utilisation
- Spot trends and improve resource allocation
- Export reports for board meetings or client contracts
Asset Register & Lifecycle Tracking
Keep a detailed record of your facilities and assets from acquisition to disposal.
- Centralise warranty and compliance documentation
- Track servicing history and fault trends
- Extend asset lifespan through proactive management
- Link jobs directly to asset records for full traceability
Mobile Engineer App
Equip your field teams with all the tools they need on the go.
- Receive and update jobs in real-time
- Access site notes, documents, and asset data
- Capture photos, signatures, and parts used
- Work offline and sync when reconnected
Powerful, Feature-rich, Yet Simple
Service Geeni bridges the gap between restrictive ERPs and lightweight tools. Packed with powerful features, it delivers essential workflows, automation, and seamless integrations - all in one easy-to-use platform.
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Helping Engineers Deliver More, Every Day
Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.
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You have questions, we have answers
What is CAFM software?
CAFM stands for Computer Aided Facility Management. It refers to software systems used to manage property, maintenance, assets, and compliance through a digital platform. Service Geeni’s CAFM solution allows businesses to streamline these processes efficiently and securely.
What is CAFM software used for?
CAFM software is used to help businesses manage buildings, equipment, and maintenance tasks more easily. It keeps everything in one place so teams can plan work, track issues, stay on top of safety checks, and keep things running smoothly.
Who should use a computer aided facility management system?
Our CAFM software is ideal for:
- Facilities management companies
- Multi-site property operatorsIn-house estates and maintenance teams
- Public sector organisations (healthcare, education, etc.)
- Any business with responsibility for physical assets or infrastructure
Why is a computer aided facility management system important?
A computer aided facility management system makes it easier to plan maintenance, reduce breakdowns, and keep buildings safe and compliant. It helps teams save time and avoid costly repairs.
What is the difference between CAFM and CMMS software?
CAFM software covers a wider range of facility tasks, including space planning and asset tracking. CMMS (Computerised Maintenance Management Systems) focus more on managing maintenance jobs and work orders. Both are used to improve building management.
How does CAFM software help with compliance?
CAFM software keeps records of safety checks, service history, and inspections. This helps businesses meet legal requirements and pass audits without stress.
What industries benefit from computer aided facility management software?
Industries like manufacturing, healthcare, education, retail, and housing all benefit from using CAFM software to stay organised and reduce maintenance costs.
Does Service Geeni’s CAFM software support mobile teams?
Yes. Our mobile app allows engineers and technicians to receive, update, and complete jobs in the field, even offline. It includes features like digital signatures, asset scanning, photo capture, and checklists to support compliance and quality control.
Can I track asset performance and history?
Absolutely. Our computer aided facility management system includes a full asset register with servicing logs, fault histories, and compliance records-helping you reduce downtime and extend asset life.
Does your CAFM system integrate with existing tools?
Yes. We offer integrations with ERPs like Microsoft Dynamics, accounting software, GPS tracking tools, BMS platforms, and IoT sensors. We also provide open APIs for custom connections.
Is your CAFM software cloud-based?
Yes. Our system is fully cloud-based and securely hosted, giving your teams access anywhere, anytime-from any device.
How is Service Geeni different from other CAFM providers?
We provide a configurable platform tailored to how you operate. That means no unnecessary features, just the tools you need. We’re also UK-based, with real people available to support your implementation and ongoing optimisation.
We’re With You Every Step of the Way
Switching service software can feel daunting, but you’re not on your own. With a dedicated implementation team, customer success representatives, and a knowledge base full of how-to guides and videos, you’ll always have the support you need.
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