Service Geeni CMMS Software

Run proactive maintenance with our cloud-based CMMS, designed for asset-focused teams. Manage one site or many while reducing downtime, improving engineer productivity, and ensuring compliance - all in one platform.

The #1 choice for thousands of industry leaders

What it is

What is CMMS Software?

A CMMS (Computerised Maintenance Management System) is more than a digital logbook - it’s a full-service maintenance management system that centralises all maintenance-related data. Also known as a cmms system or maintenance management software, it allows teams to plan, schedule, and track tasks more effectively.

With better visibility and control, organisations can minimise equipment downtime, enhance asset reliability, and boost operational performance.

WHO ARE WE

A Smarter CMMS That Connects Jobs, Assets, Parts & People

Tired of outdated maintenance systems, missing histories, or disjointed workflows? Our CMMS software centralises asset history, parts usage, condition ratings and engineer activity in one place. With smart scheduling and real-time dashboards, teams can plan ahead, fix faster and make evidence-based decisions that protect performance and margins.

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KEY BENEFITS

Less Downtime, More Output

Our software tracks full asset histories, monitors condition, and automates planned maintenance using customised servicing kits and clear work instructions. The user-friendly interface makes engineers’ lives easier, while you manage stock, track performance, and forecast budgets confidently across every site.

Minimise Equipment Downtime

Mock-up of Service Geeni’s service management software interface, displaying a dashboard with statistics on mileage, fuel, time, and cost savings. Below, a calendar-style job scheduling view shows completed and scheduled maintenance tasks, with engineer assignments and job details

Keep equipment available and in full working order with proactive maintenance. Schedules are planned, prioritised and visible to everyone. Service Geeni helps teams move from reactive firefighting to a predictable plan that engineers can deliver first time.

  • PPM calendars with automated reminders by asset, site and region
  • Full asset history on the engineer’s device for faster diagnosis
  • Visibility of trends around breakdowns to help with prevention
  • Prioritisation that flags critical equipment and health and safety jobs
  • Live dashboards for open jobs, overdue work and upcoming services
  • Access to a full service and parts history stored against every piece of kit

Control Parts & Stock Across Depots

Mockup of Service Geeni’s service management software dashboard showing key operational metrics. Includes a donut chart titled 'Jobs by Charge Code' with categories like Chargeable, Fixed Price, and Warranty. Additional KPIs display engineer utilisation, open jobs, late services, and plant availability.

Stop delays caused by the missing parts. Our maintenance management software helps you track usage, replenish automatically and give engineers confidence that required parts are ready before any work commences. It also helps you run leaner, so you're well-stocked without tying up capital in parts that sit unused.

  • Multi location stock with bin locations and min and max levels
  • Real time availability and reservations against upcoming PPMs
  • Auto replenishment and purchase requests based on lead times
  • Picking lists so engineers are well prepared for first time fix
  • Mobile app to make parts ordering simple

Improve Efficiency of Your Operations

Mock-up of Service Geeni’s 'Report Schedules' interface. Displays a list of scheduled reports including contact email, report type, and timing. Examples include 'Monthly Invoice Summary' and 'Overdue Services Report'. The interface features a button to add new report schedules, search filters, and toggle for customer-specific schedules.

Give managers and finance a clear, shared picture of performance and cost. Plan capacity, justify budgets and demonstrate value to stakeholders without juggling spreadsheets.

  • Role based dashboards for backlog, utilisation and asset availability
  • Scheduled reports and custom KPIs sent automatically to teams
  • Standardised work order templates and approvals to reduce errors

Simplify Work Order Management

Two engineers in industrial or warehouse facility looking down at a tablet.

Managing work orders shouldn’t be a juggling act. With our CMMS work order management tools, you can create, assign, and track every job from one place. Engineers get the information they need upfront, managers get full visibility, and nothing slips through the cracks.

Here’s how we make it easy:

  • Create, assign, and close jobs in seconds, with asset details automatically attached
  • Track job progress in real time, from creation through to completion
  • Reduce admin with automated workflows, including approvals and templates
  • Boost first-time fix rates with the right parts, notes, and history ready to go
KEY Features

Powerful, Feature-rich, Yet Simple

Service Geeni bridges the gap between restrictive ERPs and lightweight tools. Packed with powerful features, it delivers essential workflows, automation, and seamless integrations - all in one easy-to-use platform.

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Why Choose Service Geeni Over Other CMMS Platforms?

There are plenty of maintenance management tools out there. Some are overly complex. Some don’t do enough. We believe Service Geeni gets it just right.

Here’s why maintenance teams choose us:
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Basic CMMS platforms
Service Geeni CMMS
Centralised asset history
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Engineer-friendly mobile app
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Condition-based maintenance
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Multi-site support
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Reporting & KPIs built-in
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Scalable without the complexity
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what to look for

How to Choose the Right CMMS for You

Choosing a maintenance management system isn’t just about ticking feature boxes - it’s about finding the right fit for your team, your workflows, and your goals. Here are five things to look for:

Ease of use: If it’s not simple, it won’t get used. Choose a CMMS solution that works the way your team already does - not the other way round.

Asset‑centric workflows: Your assets are the heartbeat of your business. A good CMMS system puts them front and centre, with clear histories and proactive servicing.

Mobile‑ready tools: Engineers need everything at their fingertips. Make sure they can access jobs, histories and parts from anywhere.

Scalability: Whether you’re operating one site or many, your maintenance software should grow with you - without adding complexity.

Insights, not just data: Reports should tell you something useful. Look for dashboards and KPIs that help you spot trends, justify budgets and make smarter decisions.

Still not sure? We’re happy to walk you through what to expect and how to get the most value from a CMMS - just ask.

Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

Batch cancelling jobs is super quick and easy in Service Geeni, saved us a lot of time!

Sam Hindess

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith
Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson
Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James
Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds
Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd
Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Jo
Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster
IT & Communications Manager, Liftmaster
Our Process

From Setup to Success - We’ve Got Your Back

Switching systems can feel overwhelming — but with Service Geeni, you’re never on your own. We’ve helped teams just like yours move from chaos to control, and we’ve got a proven process to make it simple.

Here’s how we do it:
1. Let’s Set the Stage
Together, we’ll outline what success looks like for you. We’ll map out your goals, define what we need to get done, and create a clear plan with everyone on the same page.
2. Build Your System, Your Way
We’ll configure the platform to suit your business perfectly - setting up workflows, permissions, and everything else you need to hit the ground running.
 3. Learn and Feel Confident
Our team will guide you every step of the way with hands-on training, helpful resources, and expert-led sessions, so you and your team feel completely ready to use the system.
4. Go Live, Stress-Free
When it’s time to launch, we’ll make sure everything runs smoothly. We’ll monitor progress, address any hiccups quickly, and keep everything on track for success.
 5. Keep Getting Better
After go-live, we’ll check in to see how things are going. Your feedback will help us refine the experience, and we’ll stay by your side to ensure you’re getting the most value out of Service Geeni.
FAQ
CMMS

You have questions, we have answers

How does Service Geeni function as a CMMS?

Service Geeni delivers all the core capabilities you’d expect from a CMMS: planned preventive maintenance (PPM), asset performance monitoring, work order management, and parts inventory management. But unlike basic CMMS tools, our software gives you a complete picture of asset health, service history, and engineer performance - helping you make faster, more informed decisions.

Who should maintenance teams use software like Service Geeni?

Any business that relies on the smooth running of critical equipment - particularly in manufacturing, warehousing, or multi-site operations - can benefit from CMMS software. Service Geeni is built to support maintenance teams who need full visibility of assets and want to reduce unplanned downtime while improving efficiency across sites.

Why switch from a legacy on-premise system to a cloud CMMS solution?

Moving from an old, on‑premise setup to a cloud-based CMMS isn’t just a tech upgrade - it’s a way to future‑proof your entire maintenance operation.Many organisations make the switch because legacy systems simply can’t keep up with modern demands. They’re often slow, hard to integrate, and struggle to give teams the visibility they need. A cloud CMMS removes those barriers, helping you:

  • Stay competitive by using faster, more flexible tools that support how maintenance teams actually work today.
  • Strengthen security with encrypted data, controlled access, and automatic updates - without relying on ageing hardware.
  • Unlock new technology such as IoT connectivity, mobile apps, and predictive maintenance tools that older systems can’t support.
  • Improve collaboration by giving technicians, managers, and other departments access to the same real‑time information - no silos, no bottlenecks.

Ultimately, the move to the cloud lets businesses focus on what really matters: scaling their operations. With real-time insights, seamless integrations, and smarter maintenance strategies, a cloud CMMS becomes a growth engine - not just a place to store work orders.

Can CMMS software help with planned preventive maintenance?

Yes. Service Geeni enables you to set up maintenance schedules, receive alerts when service is due, and track trends in performance or breakdowns. With a full maintenance history linked to every asset, engineers can respond quickly and prevent issues before they escalate.

What's the difference between CMMS and EAM (Enterprise Asset Management) software?

A CMMS centralises maintenance work (work order management, PPM, parts and asset histories) to boost uptime and engineer productivity. EAM platforms go wider across the asset lifecycle and often integrate deeply with ERP. Service Geeni gives you the day-to-day CMMS you need and integrates with systems like SAP when you want broader visibility.

What kind of asset tracking does Service Geeni's maintenance management system offer?

Every asset in Service Geeni has a complete service history, parts usage, and performance data attached to it. This level of asset tracking ensures maintenance is proactive and evidence-based, rather than reactive.

How does CMMS software support stock and parts management?

Service Geeni includes an integrated parts and stock module that gives your team real-time visibility of what’s available and where. You can automate restocking, manage inventory levels more efficiently, and avoid delays due to missing parts - all key benefits of using CMMS software effectively.

Does Service Geeni maintenance software support UK compliance?

Yes. Teams use Service Geeni to schedule inspections, record evidence and generate audit trails that support UK frameworks such as PUWER and LOLER. It's especially valuable in environments like warehouses and factories, where health and safety compliance is crucial. You can flag high-risk assets, schedule statutory inspections, and ensure engineers follow required safety procedures with digital sign-offs and standardised workflows. This not only helps you meet legal obligations but also protects your team and reduces operational risk.

Can Service Geeni’s CMMS support reporting?

Yes. Our reporting tools let you generate detailed performance reports, track KPIs, and support audits or compliance checks. Whether you're reporting internally or for a client, Service Geeni helps you back up your value with clear, accurate data.

We’re With You Every Step of the Way

Switching service software can feel daunting, but you’re not on your own. With a dedicated implementation team, customer success representatives, and a knowledge base full of how-to guides and videos, you’ll always have the support you need.

I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.
Lee Dodds
Lee Dodds
Operations,
Clark Electrical Industries Ltd
200+ support tickets resolved weekly
4.5/5 average support rating
100% of major issues resolved in under 60 minutes
100% of issues responded to in under 30 minutes

Book Your Demo Today

Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.