Service Management Software Built for Aviation & Ground Support Equipment
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The #1 choice for thousands of industry leaders
Total Control Over GSE Maintenance & Repairs
Reduce Downtime & Keep Equipment Ready
Unplanned maintenance on ground support equipment (GSE) causes operational delays and impacts flight schedules. Service Geeni's service management software for aviation keeps assets operational with proactive maintenance scheduling and real-time tracking.
- Prevent last-minute failures by automating servicing based on usage and condition data.
- Enable engineers to log faults instantly via mobile, ensuring rapid response times.
- Monitor service status in real-time to keep assets available and prevent delays.
Improve Engineer Scheduling & Job Tracking
Airports and aviation service providers require precise engineer scheduling and job tracking to maintain efficiency. Service Geeni software optimises workforce management, reducing response times and improving productivity.
- Assign jobs to the right engineers based on location, availability, and skills.
- Track job progress live to ensure quick turnaround times and prevent operational bottlenecks.
- Reduce paperwork and admin with mobile job sheets and instant reporting.
Gain Full Asset Visibility Across Locations
Managing GSE assets across terminals, hangars, and service areas is complex. Service Geeni provides real-time tracking and service history visibility for every asset.
- Monitor service history and condition trends to optimise maintenance planning.
- Track equipment status across multiple locations for better resource allocation.
- Reduce unplanned servicing with predictive insights based on usage and performance data.
Built for the Demands of Aviation & Ground Support Equipment
You have questions we have answers
Why is Service Geeni ideal for aviation and GSE maintenance?
Service Geeni is designed to handle the complex demands of aviation and ground support equipment (GSE) maintenance, and offers a whole lot more than many aircraft maintenance software providers can. It automates servicing schedules, tracks asset performance in real time, and optimises engineer dispatch to prevent downtime.
Our service management software ensures compliance with safety regulations, keeps essential equipment like aircraft tugs, GPUs, and de-icing rigs operational, and provides full visibility over service history and parts availability. Whether managing assets across terminals or coordinating urgent repairs, Service Geeni helps aviation businesses keep operations running smoothly and on schedule.
How does Service Geeni help prevent last-minute GSE failures?
Unplanned failures of ground power units (GPUs), aircraft tugs, and de-icing rigs can cause severe flight delays. With features comparable to even the most specialist aviation maintenance software, Service Geeni automates servicing schedules based on usage hours and condition monitoring, ensuring GSE stays operational when needed.
Can the software track equipment moving between terminals and service areas?
Yes, our asset tracking system provides real-time location visibility for mobile GSE like belt loaders, refuelers, and baggage tugs. This prevents misplaced equipment and ensures efficient allocation across airport zones.
How does the service maintenance software improve response times for urgent repairs?
With real-time fault logging via the mobile app, engineers can report issues immediately. Service Geeni software then assigns jobs based on proximity and skill set, ensuring quick dispatch to fix aircraft stairs, tow tractors, or hydraulic lifts - key capabilities in aviation maintenance software.
Can Service Geeni manage spare parts for GSE maintenance?
Yes, our stock and parts management feature ensures that high-usage components - like hydraulic hoses for scissor lifts, filters for air start units, or brake pads for pushback tugs - are always in stock. Automated reordering prevents delays due to missing parts.
Does the software support compliance tracking for GSE servicing?
Yes, our service management software helps maintain compliance with aviation safety regulations by tracking service records, inspection reports, and preventative maintenance for assets like jet bridges, fuel hydrant carts, and lavatory service trucks.
Can Service Geeni track fuel usage and maintenance costs for GSE?
Yes, our reporting tools provide detailed insights into fuel consumption, servicing expenses, and asset lifecycle costs for equipment like refuelling trucks and air start units, helping airlines and ground crews reduce costs and improve efficiency.
How does Service Geeni help GSE rental and lease businesses?
For companies renting out GSE, Service Geeni tracks rental agreements, service schedules, and condition history for leased equipment such as mobile passenger stairs, loaders, and forklifts. This ensures proper GSE and aviation maintenance and compliance with lease terms.
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