Service Management Software Built for Catering & Refrigeration Equipment
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The #1 choice for thousands of industry leaders
Smarter Servicing for Catering & Refrigeration Assets
Prevent Equipment Failures & Reduce Waste
Refrigeration and catering equipment breakdowns lead to stock loss, service delays, and costly downtime. Service Geeni software ensures maintenance happens before failures occur.
- Automate maintenance schedules to keep chillers, ovens, and prep stations operational.
- Log faults instantly to prevent minor issues from escalating into major breakdowns.
- Monitor asset performance trends to identify and resolve recurring issues faster.
Optimise Engineer Dispatch & Job Tracking
Catering businesses and commercial kitchens rely on fast service responses to keep operations running. Service Geeni ensures the right engineer is assigned, and job status is always visible.
- Match engineers to jobs automatically based on priority, skillset, and location.
- Enable real-time job tracking to improve visibility and reduce delays.
- Digitise job reports and service records to eliminate paperwork and improve efficiency.
Manage F-Gas & Refrigeration Compliance
Refrigeration systems must be F-Gas compliant, with accurate tracking of leak checks and refrigerant usage. Service Geeni software automates monitoring and reporting to simplify compliance.
- Monitor refrigerant usage and leak detection with automated tracking.
- Generate audit-ready F-Gas reports to streamline compliance checks.
- Track system performance trends to improve cooling efficiency and reduce failures.
Built for the Demands of Catering & Refrigeration Equipment
You have questions we have answers
Why is Service Geeni ideal for catering and refrigeration maintenance?
Combining essential features of catering equipment software with advanced service management tools for predictive maintenance, asset performance tracking, and compliance management, Service Geeni is ideal for catering and refrigeration maintenance. It automates maintenance schedules, reduces downtime, and ensures compliance with F-Gas regulations.
With features like real-time fault logging, asset performance tracking, and efficient engineer scheduling, it helps keep kitchen and foodservice equipment like ovens and refrigerators operational, minimising delays and food waste.
How does Service Geeni help reduce downtime in catering equipment?
Field service management software automates maintenance schedules for catering equipment like ovens, fryers, and coffee machines, ensuring regular servicing and reducing the risk of unexpected breakdowns. This proactive approach helps keep your kitchen running smoothly, reducing downtime during busy service hours.
Can the software help me track compliance for food safety inspections?
Yes, Service Geeni tracks all required safety checks and service intervals, including inspections for food safety compliance. Whether it's ensuring your ovens meet local regulations or tracking calibration for food prep equipment, our software helps maintain compliance with industry standards.
How does Service Geeni ensure that catering equipment is always operational when I need it?
Our software features enable real-time tracking of equipment performance, ensuring you can identify and address any faults before they disrupt operations. Whether it's an oven that's overdue for service or a fryer showing signs of wear, you'll get alerts to take action and avoid costly breakdowns.
How does service management software streamline scheduling for catering equipment repairs?
Our software automates job scheduling based on the priority and availability of engineers, matching them with specific tasks like repairing dishwashers, ovens, or refrigerators. This ensures fast response times and reduces delays, so you don’t experience interruptions during peak hours.
How does Service Geeni track faults and maintenance history for catering equipment?
Service Geeni allows engineers to log faults instantly via a mobile app, providing real-time visibility into equipment performance. You can access detailed service history for all equipment, from coffee machines to ovens, helping you identify recurring issues and optimise future maintenance schedules.
Does Service Geeni help with F-Gas compliance for refrigeration equipment?
Yes, our service management software includes F-Gas tracking for refrigeration systems. It automatically monitors refrigerant usage, tracks leak checks, and generates audit-ready reports, ensuring your catering equipment stays compliant with regulations while reducing environmental impact.
How does the software handle managing multiple kitchen locations?
For catering businesses with multiple sites, Service Geeni provides real-time asset tracking and centralised maintenance management. You can monitor equipment status, schedule service tasks, and track performance trends across all locations, ensuring consistency and preventing downtime at each site.
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