Service Management Software Built for Medical Devices
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The #1 choice for thousands of industry leaders
Precision Testing & Calibration Made Simple
Ensure Accuracy with Regular Calibration
Medical devices must be precisely calibrated to maintain accuracy and compliance. Service Geeni's medical equipment maintenance software automates calibration schedules and provides full tracking of testing records.
- Schedule and track calibration checks to ensure every device meets performance standards.
- Digitally store calibration certificates and test results for easy access and audit readiness.
- Monitor performance trends to identify equipment that requires adjustments before accuracy declines.
Improve Engineer Efficiency & Testing Workflows
Medical device engineers handle specialist testing, calibration, and verification processes that require efficient job tracking and reporting. Service Geeni service management software streamlines workflows to improve productivity.
- Assign calibration jobs based on engineer expertise and location to minimise delays.
- Track job progress in real time to ensure all testing and verification tasks are completed on schedule.
- Digitise testing reports and compliance logs for faster record-keeping and improved accuracy.
Manage Equipment Across Multiple Locations
Hospitals, clinics, and laboratories rely on a vast network of devices requiring regular calibration and testing. A CMMS centralises asset management, ensuring seamless tracking of calibration schedules, service histories, and compliance data.
- Monitor calibration schedules across multiple sites to ensure all devices remain operational.
- Track device usage and test history to optimise servicing and replacement planning.
- Ensure parts availability for recalibration and adjustments to prevent service disruptions.
Built for the Demands of Medical Devices
You have questions we have answers
What makes Service Geeni suitable for maintenance of medical equipment?
Service Geeni is a great fit for medical equipment maintenance companies because it makes it easy to track service history, parts used, and maintenance schedules. It helps you stay compliant with regulations, like FDA standards, and keeps all your documentation in order for audits and inspections. The platform streamlines maintenance workflows, helping medical organisations stay on top of things while keeping equipment running smoothly and efficiently.
How does Service Geeni help prevent unexpected medical device failures?
By automating maintenance schedules and enabling real-time tracking of device performance, Service Geeni helps detect potential issues before they cause failures. Engineers can log faults instantly, monitor recurring issues, and take preventative action to ensure medical devices remain operational.
How does the software handle urgent repairs for life-critical medical equipment?
Service Geeni prioritises urgent repairs by assigning the closest available engineer with the right expertise. Real-time job tracking and instant notifications help speed up response times, ensuring critical medical equipment is repaired quickly to avoid disruption to patient care.
Does Service Geeni support planned preventative maintenance (PPM) for medical devices?
Absolutely. The software enables service teams to schedule PPM tasks based on usage, manufacturer guidelines, and regulatory requirements. This proactive approach helps extend the lifespan of critical medical devices and reduces the risk of sudden failures.
Can the software track calibration and performance testing for medical devices?
Yes, Service Geeni automates calibration schedules and logs all performance testing results digitally. It provides a complete service history for each device, ensuring accurate tracking of test results, certifications, and adjustments. Engineers can easily access past calibration data to ensure compliance with performance standards.
How does Service Geeni improve medical device engineer efficiency?
Service Geeni optimises engineer scheduling by assigning jobs based on expertise, location, and urgency. Engineers have real-time access to job details, testing protocols, service history, and compliance requirements via a mobile app, reducing admin time and ensuring calibration and servicing are carried out efficiently.
Can engineers update compliance records and reports remotely?
Yes, engineers can access and update compliance records via a mobile app while on-site. All servicing, testing, and calibration data is logged digitally, ensuring instant updates and reducing paperwork while keeping records audit-ready.
Can I manage multiple healthcare sites and track medical assets remotely?
Yes, Service Geeni offers full visibility of medical devices across hospitals, clinics, and laboratories. It allows service teams to remotely monitor asset conditions, calibration schedules, and maintenance history, ensuring all devices remain operational and compliant across multiple locations.
Does Service Geeni help with spare parts and stock management for medical equipment?
Yes, the software tracks parts inventory and availability, helping service teams ensure that essential components are stocked for maintenance, recalibration, and repairs. Engineers can check part availability in real time, reducing delays and preventing extended downtime for critical medical devices.
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