Subcontractor Management Software

Struggling to stay on top of subcontractor jobs? With Service Geeni, assigning work to a subcontractor is just as easy as scheduling your own engineers. Reduce admin time and gain full visibility across every job.

The #1 choice for thousands of industry leaders

Features

Take the Hassle Out of Managing Subcontractors

Our subcontractor module streamlines the process from job allocation to invoicing. Enjoy simpler scheduling, clearer communication, and seamless collaboration between your team and subcontractors.

Allocate Jobs to External Engineers

Our subcontractor module allows you to share job information with the subcontractor without giving them access to the full system. Simply send a link to the engineer, which they can access on any device.

Have Visibility of Job Status

The subcontracted engineer can feedback live status updates, job notes, images, and complete any forms attached to that job. Which means you have full visibility on the status of the job as it progresses.

Handle POs and Invoices Easily

Booking a job through the subcontractor portal will automatically raise a PO for finance, meaning you can keep close track of the jobs you are allocating to your contractors and the jobs you are being billed for. What’s more, an invoice will automatically be drafted with job notes ready for you to send to your customer.

FEATURES

What Else Does Service Geeni Do?

Subcontractor management is just a small part of what Service Geeni can do. See some of the other features that make up our complete Service Management Software.
Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith
Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson
Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James
Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds
Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd
Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Jo
Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster
IT & Communications Manager, Liftmaster
Why Us

Why Service Geeni for Subcontractor Management?

Service Geeni simplifies subcontractor management with smart tools that save time, reduce admin, and improve visibility. From easy job allocation to live updates and automated billing, everything works seamlessly - without needing to give subcontractors full system access.

We’re With You Every Step of the Way

Switching service software can feel daunting, but you’re not on your own. With a dedicated implementation team, customer success representatives, and a knowledge base full of how-to guides and videos, you’ll always have the support you need.
I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.
Lee Dodds
Operations,
Clark Electrical Industries Ltd
200+ support tickets resolved weekly
4.5/5 average support rating
100% of major issues resolved in under 60 minutes
100% of issues responded to in under 30 minutes
Subcontractor management FAQ

You have questions
we have answers

Do I have to buy the subcontractor engineer a licence for Service Geeni?

No, you don't. Once you've paid for the subcontractor module, you can use it with a number of subcontractor companies, no matter how many engineers you use from that company. Talk to one of our representatives to find out more about pricing and what usage you will need.

Will the external engineer get access to our Service Geeni account?

No, they will only have access to the job you have allocated to them.

Will my customer know I am using a subcontractor?

Not unless you tell them! Your customer will receive the usual job details and invoice, as if you had used an internal engineer.

Can the subcontract engineer have access to the forms we need them to fill out?

Absolutely. You can customise the information you send the external engineers, including what forms you want them to fill out and what images you need them to return to you.

How can I ensure engineers are on time for appointments?

By tracking engineer locations and managing job assignments in real time, you can accurately estimate arrival times and ensure engineers are always on time. The system also alerts you to any potential delays, so you can proactively manage customer expectations.

Can I track engineer performance with this system?

While the primary focus is on location and scheduling, Service Geeni also offers detailed insights into your engineers’ activities. You can monitor response times, job completion rates, and more, helping you identify areas for improvement and optimise team performance.

How secure is the location data for engineers?

Service Geeni uses secure data encryption to protect all location and job-related data. Your engineers' privacy is respected, and data is only shared with authorised users in your team to ensure confidentiality and security.

Book Your Demo Today

Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.