Subcontractor Management Software
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The #1 choice for thousands of industry leaders
Take the Hassle Out of Managing Subcontractors
Allocate Jobs to External Engineers
Our subcontractor module allows you to share job information with the subcontractor without giving them access to the full system. Simply send a link to the engineer, which they can access on any device.
Have Visibility of Job Status
The subcontracted engineer can feedback live status updates, job notes, images, and complete any forms attached to that job. Which means you have full visibility on the status of the job as it progresses.
Handle POs and Invoices Easily
Booking a job through the subcontractor portal will automatically raise a PO for finance, meaning you can keep close track of the jobs you are allocating to your contractors and the jobs you are being billed for. What’s more, an invoice will automatically be drafted with job notes ready for you to send to your customer.
What Else Does Service Geeni Do?
Helping Engineers Deliver More, Every Day
We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.
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We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.
We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.
Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!
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Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.
Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.
We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.
Why Service Geeni for Subcontractor Management?
Service Geeni simplifies subcontractor management with smart tools that save time, reduce admin, and improve visibility. From easy job allocation to live updates and automated billing, everything works seamlessly - without needing to give subcontractors full system access.
We’re With You Every Step of the Way
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You have questions
we have answers
No, you don't. Once you've paid for the subcontractor module, you can use it with a number of subcontractor companies, no matter how many engineers you use from that company. Talk to one of our representatives to find out more about pricing and what usage you will need.
No, they will only have access to the job you have allocated to them.
Not unless you tell them! Your customer will receive the usual job details and invoice, as if you had used an internal engineer.
Absolutely. You can customise the information you send the external engineers, including what forms you want them to fill out and what images you need them to return to you.
By tracking engineer locations and managing job assignments in real time, you can accurately estimate arrival times and ensure engineers are always on time. The system also alerts you to any potential delays, so you can proactively manage customer expectations.
While the primary focus is on location and scheduling, Service Geeni also offers detailed insights into your engineers’ activities. You can monitor response times, job completion rates, and more, helping you identify areas for improvement and optimise team performance.
Service Geeni uses secure data encryption to protect all location and job-related data. Your engineers' privacy is respected, and data is only shared with authorised users in your team to ensure confidentiality and security.
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