Service Management Software Built for Lifting & Access Equipment
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The #1 choice for thousands of industry leaders
Maximise Uptime for Lifting Equipment
Maximise Equipment Availability
Unplanned downtime causes operational bottlenecks. Service Geeni ensures assets stay operational with automated maintenance and job tracking.
- Schedule maintenance and LOLER inspections at the right intervals to extend asset lifespan and reduce unexpected failures.
- Keep assets operational with real-time fault logging and faster engineer response times.
- Ensure service teams are equipped with job details, asset history, and the right parts before they arrive on-site.
Simplify Engineer Scheduling
Managing multiple engineers across sites is complex. Service Geeni automates scheduling and job tracking to keep service teams working efficiently.
- Match jobs to the right engineers based on availability and required skills.
- Monitor service status in real-time to track job completion and reduce downtime.
- Digitise job sheets and reports to speed up paperwork and improve accuracy.
Improve Asset Performance
Proactive asset management reduces servicing costs and extends equipment lifespan. Service Geeni gives full visibility over service history and performance data.
- Identify recurring issues by tracking asset performance and past servicing trends.
- Optimise maintenance schedules to ensure servicing is done at the right time.
- Eliminate unplanned servicing delays with better stock and parts management.
Built for the Demands of Lifting & Access Equipment
Real Businesses, Real Results
CSM Services Case Study
Before implementing Service Geeni, CSM Services were managing operations across disconnected systems, which made it difficult to track job progress, access service history, and invoice efficiently.
Service Geeni provided CSM Services with a single platform to manage their entire service operation – from job scheduling and digital job sheets to automated invoicing and compliance documentation.
Thanks to Service Geeni's Sage integration, invoicing is now instant once a job is marked as complete on-site, speeding up cashflow and reducing admin. The platform’s asset-centric approach also allows CSM Services to keep detailed service histories for every forklift in their fleet – all stored securely and easily accessible when needed.
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You have questions,
we have answers
What makes Service Geeni software so suitable for lifting equipment maintenance?
Service Geeni is ideal for lifting equipment maintenance due to its automated maintenance scheduling, full asset visibility, and compliance tracking. It ensures equipment is serviced on time, including LOLER inspections, to meet safety regulations and reduce downtime. Our platform provides real-time updates, allowing engineers to quickly access service histories and perform efficient repairs, improving both compliance and operational efficiency.
How does the software help with compliance for lifting equipment?
Staying compliant with safety regulations is critical for lifting equipment, and keeping on top of this will also help extend its lifespan. Service Geeni's service management software helps you stay on top of LOLER inspections (thorough examinations), ensuring all equipment is regularly inspected, certified, and compliant with legal standards. This reduces the risk of penalties and ensures the safety of your team and equipment.
Can I track lifting equipment across multiple sites?
Yes, Service Geeni’s asset tracking capabilities allow you to monitor lifting equipment across multiple job sites. You’ll always know the location, service history, and condition of each piece of equipment, helping you optimise fleet usage and minimise downtime.
How does the software reduce downtime for lifting equipment?
Service Geeni reduces downtime through proactive maintenance scheduling, automated reminders, and real-time fault logging. The software identifies issues before they cause failures and helps ensure that parts and engineers are available when needed, minimising delays.
Does it support rental and hire companies managing lifting equipment?
Yes, Service Geeni is well-suited for hire and rental companies. You can track rental agreements, monitor equipment usage, and ensure timely servicing to avoid unplanned downtime and keep rental fleets operational. The software also helps ensure compliance with safety regulations and track assets in real time.
How does the software help manage spare parts for lifting equipment?
Service Geeni’s stock and parts management system ensures critical parts for lifting equipment, like hydraulics and safety components, are always in stock. The system automatically generates reordering alerts, helping you avoid delays and ensuring engineers have the right parts on hand.
Other Industries We Support
Materials Handling & Logistics
Industrial & Manufacturing
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