Service Management Software Built for Material Handling & Logistics
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The #1 choice for thousands of industry leaders
Seamless Maintenance for Moving Assets
Reduce Downtime & Delays
Unexpected breakdowns lead to supply chain disruptions and lost productivity. Service Geeni keeps your assets running with automated maintenance and real-time tracking.
- Plan maintenance in advance to prevent last-minute failures and keep operations moving.
- Track assets in real-time to monitor status, usage, and servicing needs.
- Automate fault reporting so engineers can respond faster and fix issues before they escalate.
Streamline Job & Engineer Tracking
Managing a mobile workforce and multiple assets is challenging. Service Geeni optimises scheduling, job assignments, and live tracking to boost efficiency.
- Assign engineers based on location and expertise to reduce response times.
- Monitor job progress in real-time with digital service updates and automated notifications.
- Reduce paperwork, manual processes and admin with mobile job sheets and instant reporting.
Optimise Stock & Parts Availability
Downtime increases when essential parts aren’t available. Service Geeni ensures critical components are always in stock when needed.
- Track stock levels across multiple sites to prevent shortages and delays.
- Automate reordering alerts for high-use parts to maintain availability.
- Sync warehouse and van stock so engineers always have the right parts on hand.
Built for the Demands of Materials Handling
Real Businesses, Real Results
Habasit Case Study
Habasit UK knew they were spending too much time inefficiently. They also knew there were tools out there which could help them with the challenges they were facing, but since SAP was playing an important role in the business as a whole, they recognised they needed a service management tool which would complement SAP and integrate with it.
Service Geeni's tailored solutions were instrumental in transforming Habasit UK's operations, addressing their unique challenges while delivering tangible benefits. By seamlessly integrating with SAP and optimising workflows, Service Geeni empowered their teams to maximise productivity, enhance real-time visibility, and improve customer satisfaction. From streamlining field operations to leveraging data for smarter decisions, Service Geeni ensured Habasit UK achieved business-wide efficiency while avoiding human error.
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You have questions we have answers
What makes Service Geeni software so suitable for material handling maintenance?
Service Geeni is built to keep forklifts, conveyors, and other material handling equipment running smoothly with:
Asset-Focused Maintenance – Tracks each asset’s history, performance, and depreciation.
Automated PPM Scheduling – Reduces downtime and ensures LOLER & PUWER compliance.
Fast Breakdown Response – Auto-assigns the nearest qualified engineer with the right parts.
Stock & Parts Tracking – Prevents delays with automated reordering and van stock sync.
Compliance & Reporting – Digitally logs service records and inspections for safety audits.
Multi-Site Visibility – Manages assets across warehouses, depots, or rental fleets.
Hire & Rental Support – Tracks service history to keep rental equipment in peak condition.
By reducing downtime and improving efficiency, Service Geeni software keeps material handling operations moving.
Can I track multiple types of material handling equipment?
Yes, our material handling management software tracks a wide range of equipment, including forklifts, conveyors, cranes, trucks, and other industrial machinery. Each asset is monitored individually, allowing for precise performance tracking, maintenance scheduling, and cost analysis.
How does the software help reduce equipment downtime in material handling?
Service Geeni automates maintenance scheduling, tracks asset usage in real-time, and alerts engineers to potential faults before they escalate. By ensuring preventative maintenance is completed on time and automating fault reporting, our material handling software helps minimise unexpected breakdowns and keeps operations running smoothly.
How does Service Geeni help with breakdown response times for critical handling equipment?
When a conveyor, lift truck, or pallet mover breaks down, every minute of downtime impacts productivity. Service Geeni automatically assigns the nearest available engineer with the right skills and parts to the job, reducing response times and getting equipment back in service faster.
Can the software help with compliance and safety checks for material handling equipment?
Absolutely. Service Geeni includes digital forms and checklists for safety inspections, risk assessments, and compliance reporting. Engineers can complete these checks on-site via the mobile app, ensuring that all equipment remains compliant with industry regulations.
Can Service Geeni help material handling hire companies track rented equipment?
Yes, for hire and rental companies, Service Geeni tracks equipment usage, service history, and rental periods. It helps ensure that machines are returned in working order, with automated reminders for maintenance between hire periods to avoid unexpected breakdowns.
Does Service Geeni integrate with other business systems?
Yes, Service Geeni integrates with various third-party systems, including accounting software, CRM tools, and ERP platforms, ensuring seamless data flow across your entire business.
Other Industries We Support
Construction & Heavy Equipment
Lifting & Access Equipment
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