Introducing AI Route Optimisation to Service Geeni: Smarter Schedules, Lower Costs

At Service Geeni, we have been working hard to find a solution to help people like you. And we’re finally ready to introduce our new AI Route Optimisation module - an advanced scheduling feature which allows service teams to efficiently plan job schedules.

What does this mean for you? More jobs, fewer miles, and less admin burden.

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What is AI Route Optimisation?

AI Route Optimisation is a tool designed to take the manual work out of planning job schedules for service engineers. It works by automatically distributing jobs across engineering teams based on a number of factors: 

• Job locations and travel times
• SLA deadlines
• Engineer skillsets and qualifications
• Engineer working hours and availability
• Average time taken to complete each job type

It then generates the most efficient plan for each available engineer, choosing routes that optimise their day. 

You’ll be notified when a more efficient schedule is available. If you accept the suggested route, it’s published directly to your team’s devices for the following day. But don’t worry, you are in full control and can adjust schedules before publishing if needed!

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Why It Matters: Solving Common Scheduling Challenges

When you’re scheduling numerous jobs each day (sometimes even hundreds), small inefficiencies in your schedule can add up to huge amounts for your business.

Manual scheduling of jobs is a big task, and oversights can lead to missed SLAs, higher travel costs, engineers not reaching as many jobs, or sending the wrong engineers to jobs meaning a lower first time fix rate. 

AI Route Optimisation gives schedulers a smarter way to plan. And it gives your business the tools it needs to:

• Increase the number of jobs per engineer
• Reduce fuel usage and unnecessary mileage
• Meet customer SLAs more consistently
• Cut the time spent manually juggling schedules

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Powered by Partnership: How We’ve Teamed Up with Optimize

To deliver this feature to our customers, we’ve partnered with Optimize. They specialise in AI-driven logistics and scheduling solutions, making them the perfect addition to Service Geeni!

Optimize’s technology is trusted by leading field service and last-mile delivery companies because it’s flexible, scalable, and delivers real results.

By combining the power of Optimize with Service Geeni’s asset-centric service management software, we’ve created a feature that can improve efficiency from day one. 

In fact, we have the real-word results to prove it! In recent tests using real operational data from one of our customers, we saw: 

• 55% less mileage across the team
• 23% time saved in the field
• 15% reduction in required resources
• An increase from 4.7 to 5.5 jobs per route

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What Could Our AI Route Optimisation Save You?

Want to see for yourself what your potential savings are from using AI Route Optimisation? We can run your own job data through our system to show you exactly what kind of time and cost savings are possible. This means:

• Clear, personalised projections you can trust
• A business case built around your actual operations
• No guesswork, just solid numbers

Just ask your account manager or book a call to get started.

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Pricing & Availability: Here’s What You Need to Know

AI Route Optimisation is available now as an add-on module for all Service Geeni customers. Pricing is flexible and tailored to your needs, so the best way to get the details is to speak with your account manager who can provide you with a quote.

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How to Get Started

Existing Customers 

Our new features are never just for new customers! Simply reach out to your account manager if you think you could benefit from AI Route Optimisation, and it can be added onto your existing Service Geeni software. If you haven’t had a chance to see it in action yet, you can also book a demo to walk through the feature and get all your questions answered in a call.

New to Service Geeni?

We’d love to introduce you to our asset-centric service management software. AI Route Optimisation is just one module of a complete platform for managing your assets and engineers. 

We have lots of information on our website about the different modules that make up our software, you can also schedule a personalised demo so we can show you how this works in action, and how you could benefit. Use the link below to schedule your personalised walkthrough with one of our experts:

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Ready to Optimise Your Routes? Let’s Talk

Whether you're a new or existing customer, we’re here to help. Feel free to get in touch with any questions you have about AI Route Optimisation, and we’ll get back to you as soon as we can.

If you have an account manager already, reach out to them (it’s what they’re there for!).

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