HVAC Service Management Software Built Around Every Asset
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The #1 choice for thousands of industry leaders
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Why HVAC Businesses Choose Service Geeni
Most software for HVAC companies started life as job management, with compliance bolted on beside it. The job record sits in one place, the F-Gas paperwork in another, and the asset history in neither. That holds up until an audit or a dispute.
Service Geeni is asset-centric by design. The asset register, its full work and breakdown history, and its location against the client site are what the rest of the system is built on. When an engineer recovers refrigerant or replaces a compressor, it is recorded against that asset rather than against a building or a job number, so your compliance exposure is answerable rather than assumed.
The latest version of our F-Gas module is now live with customers today across commercial air conditioning and air compressor businesses. If you looked at Service Geeni before and the compliance side ruled us out, that has changed.
Move From Reactive Callouts to Planned Maintenance
Prove F-Gas Compliance Without the Panic
F-Gas is a condition of trading. Missing records are a liability problem, not an admin problem. Service Geeni gives you one place where refrigerant handling, cylinders and leak checks are captured at the point of work.
- Record refrigerant handling, recovery and cylinder movements against the asset as the work happens
- Produce cylinder, transaction and leak-check reports for your certification body, without rebuilding them from paper
- Track site CO2 tonnage across your client base
- Complete F-Gas forms on a dedicated engineer screen, so records are finished on site rather than back at the office
Learn more about our F-Gas compliance software for HVAC contractors
Keep Complete History Against Every Unit
When an engineer arrives at a chiller they have never worked on, the difference between a first-time fix and a return visit is whether the history is there to read. Service Geeni holds it against the asset, not the site.
- Build an asset register covering VRF systems, split units, chillers, cold rooms and plant
- See full work and breakdown history for each unit, including parent and child asset relationships
- Track site-level location against the client, so history follows the asset if it is relocated
- Evidence repairs with documented proof for contract and warranty positions
Plan Maintenance Instead of Chasing It
Planned maintenance is where the margin is. Service Geeni supports task-based and asset-based PPM so recurring work is scheduled against the equipment that needs it.
- Schedule planned preventive maintenance against individual assets or task groups
- Hold maintenance contracts and rate cards, including dual SLAs for contract work
- Use SLA-driven workflows so contract obligations are visible on the job, not in a separate document
- Keep reactive callouts and planned visits in the same system, against the same assets
Cover Air Conditioning and Refrigeration in One System
Commercial air conditioning and commercial refrigeration run on the same compliance regime and often the same client base. Service Geeni handles both as air conditioning maintenance software and refrigeration service software without separate configurations.
- Manage air conditioning, VRF, split systems and chillers alongside cold rooms and food retail refrigeration
- Apply the same F-Gas records, asset register and maintenance planning across both
- Handle multi-trade operations where cooling sits alongside other building services disciplines
- Report on contract and asset profitability across the whole operation
Cut the Admin Between Job and Invoice
Time engineers spend on paperwork is time not spent on billable work, and every re-keyed job sheet is a chance for a billing dispute.
- Complete mobile job sheets on site, with digital sign-off from the customer
- Get real-time job status updates so the office knows where work stands without ringing round
- Give finance the detail to bill accurately and quickly, with fewer queries
- Report on what the operation is actually doing, using data already being captured
Built for the Demands of HVAC
Real Businesses, Real Results
Habasit Case Study
Habasit UK knew they were spending too much time inefficiently. They also knew there were tools out there which could help them with the challenges they were facing, but since SAP was playing an important role in the business as a whole, they recognised they needed a service management tool which would complement SAP and integrate with it.
Service Geeni's tailored solutions were instrumental in transforming Habasit UK's operations, addressing their unique challenges while delivering tangible benefits. By seamlessly integrating with SAP and optimising workflows, Service Geeni empowered their teams to maximise productivity, enhance real-time visibility, and improve customer satisfaction. From streamlining field operations to leveraging data for smarter decisions, Service Geeni ensured Habasit UK achieved business-wide efficiency while avoiding human error.
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Your HVAC Software Questions, Answered
What is HVAC service management software?
HVAC service management software is a single system for running a commercial heating, ventilation, air conditioning or refrigeration service operation. It handles job management, engineer scheduling, asset records, stock and compliance documentation in one place, replacing the spreadsheets, paper forms and separate compliance folders most contractors start with. Service Geeni is built specifically for operations that maintain an asset register and run planned maintenance contracts, rather than one-off installation work.
Do I need separate software for F-Gas compliance?
No. F-Gas is part of Service Geeni rather than a system you run alongside it, which is the point. When refrigerant handling and leak checks are recorded in the same place as the job and the asset, your compliance position is answerable at any point rather than reconstructed when an audit is booked. The module is live with customers today across commercial air conditioning and air compressor businesses. There is more detail on how it works on our F-Gas compliance software page.
What types of HVAC equipment can Service Geeni track?
Service Geeni tracks commercial HVAC and refrigeration assets including VRF systems, split units, chillers, air handling units, cold rooms, food retail refrigeration and commercial kitchen refrigeration. Each unit sits on its own asset record with full work and breakdown history, parent and child asset relationships, and site-level location against the client. If a unit moves between sites, its history stays with it.
How does Service Geeni help reduce repeat visits?
Repeat visits usually come down to missing information. An engineer arrives without knowing what was done last time, what the fault history looks like, or which parts the unit takes. Service Geeni gives engineers access to full asset history on the mobile app before they start, so diagnosis is based on the record rather than on ringing a colleague. Combined with stock and parts management, it reduces the number of jobs that end with a second visit booked.
Is Service Geeni suitable for smaller HVAC contractors?
Service Geeni works for commercial operations from around five engineers upwards. The fit test is less about headcount and more about how the business runs. If you maintain an asset register and hold planned maintenance contracts, the platform is built for you. If the work is installation only, or residential and domestic servicing, we are not the right choice and there are tools better suited to that model.
How does Service Geeni compare to other HVAC software?
Most HVAC software is generic field service management with compliance added as configuration you build yourself, or a vertical tool with strong pre-built forms and a weaker asset record underneath. Service Geeni is asset-centric first, which means compliance and service history are recorded against the equipment rather than beside it. We are honest about the trade-off. If your priority is a large library of pre-built trade forms on day one, that is worth discussing with us directly, because our F-Gas forms ship as standard and other compliance forms are built to your requirements. You can see a detailed breakdown on our Service Geeni vs Joblogic comparison.
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