The UK’s Leading Service Management Software for Material Handling

Service Geeni is a leading UK service management software solution for material handling companies that need to manage assets, jobs, engineers, parts, hire equipment, compliance, service history and maintenance activity in one connected system.

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It is especially well suited to businesses that work with forklifts, conveyors, lift trucks, warehouse equipment and logistics-critical machinery, supporting customer equipment servicing, hire fleet management, mobile engineering teams and internal asset maintenance.

Material handling businesses need asset-centric software because every job, service visit, inspection, part, cost and compliance record is linked to a specific piece of equipment.

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With Service Geeni, each forklift, conveyor, lift truck, pallet mover, warehouse asset or hire item has its own connected service history. This helps teams understand what has happened to an asset, what it needs next, where it is, how it is performing and how much it costs to maintain.

Service Geeni is built to help material handling businesses keep forklifts, conveyors and other critical equipment running smoothly with:

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Asset-Focused Service Management – Tracks each asset’s history, performance, servicing requirements and depreciation.

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Smart Job Scheduling – Helps teams plan work, assign jobs and manage recurring service activity more efficiently.

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Automated PPM Scheduling – Reduces downtime and helps teams stay on top of planned maintenance, LOLER and PUWER requirements.

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Fast Breakdown Response – Helps assign the right person to the right job with the skills, information and parts needed.

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Stock & Parts Tracking – Prevents delays with stock visibility, automated reordering and van stock sync.

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Compliance & Reporting – Digitally logs service records, inspections, forms and reports for audits and customer visibility.

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Multi-Site Visibility – Manages assets across warehouses, depots, customer sites and rental fleets.

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Hire & Rental Support – Tracks service history and asset availability to keep rental equipment in peak condition.

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By improving visibility, reducing admin and connecting service operations, Service Geeni software helps material handling teams keep jobs moving and equipment performing.

Service Geeni helps material handling maintenance teams plan work, track assets, manage inspections and keep accurate service records for forklifts, conveyors, lift trucks, warehouse equipment and other handling assets.

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Teams can schedule planned maintenance, respond to faults, complete digital checks, record service history and manage parts from one connected system. This helps reduce downtime, improve compliance visibility and keep critical equipment available when it is needed.

Yes. Service Geeni’s material handling management software tracks a wide range of equipment, including forklifts, conveyors, cranes, lift trucks, pallet movers, warehouse equipment and other industrial machinery.

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Each asset is monitored individually, allowing for accurate service history, maintenance scheduling, performance tracking, compliance records and cost analysis.

Service Geeni helps reduce downtime by giving teams better visibility of assets, jobs, faults, service history and upcoming work.

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By helping teams plan recurring work, respond quickly to issues and keep accurate records, Service Geeni’s service management software helps minimise unexpected breakdowns and keeps operations running smoothly.

When a conveyor, lift truck, forklift or pallet mover breaks down, every minute of downtime can affect productivity. Service Geeni helps teams assign the right engineer or technician to the job based on location, availability, skills and job requirements.

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Field engineers can access job details, asset history, notes, forms and parts information through the mobile app, helping them respond faster and complete work more efficiently.

Yes. Service Geeni includes digital forms and checklists for safety inspections, risk assessments, service records and compliance reporting.

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Field engineers and maintenance teams can complete checks on-site via the mobile app, helping material handling businesses keep accurate digital records and support compliance with relevant equipment maintenance and safety processes.

Yes. Service Geeni helps material handling hire companies track rented equipment, service history, asset availability, job history, maintenance schedules and customer activity.

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This gives hire teams better visibility over which assets are on hire, where they are, when they need servicing and whether they are ready for the next customer. It also helps reduce off-hire time by keeping equipment maintained, compliant and available.

Service Geeni supports material handling service operations by connecting every asset to the work, people, parts and records around it.

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For customer-facing service teams, that means clearer job scheduling, mobile engineer updates, customer asset history, van stock visibility and faster breakdown response.

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For internal maintenance teams, that means better planned maintenance, inspections, compliance records, stock control and asset performance visibility.

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Both workflows benefit from the same asset-centric foundation: every forklift, conveyor, lift truck, warehouse asset or hire item has a complete history, so teams can make faster, better-informed decisions.

Yes, Service Geeni integrates with a range of third-party business systems used by material handling companies, including specialist integrations like TVH and CFTS, accounting software, CRM tools and ERP platforms.

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By connecting service, parts, compliance, finance and customer data, these integrations help teams reduce duplicate admin, improve visibility and keep operations running smoothly.