How does Service Geeni compare to enterprise field service platforms like ServiceMax or Oracle?

Service Geeni delivers enterprise-level capability — full asset lifecycle management, preventive maintenance, contract control, multi-site visibility, and stock management — without requiring wider enterprise architecture decisions, long rollout timelines, or ecosystem lock-in. It is purpose-built for field service, allowing for shorter implementation timelines and faster operational impact.

How quickly can Service Geeni be implemented compared to enterprise FSM software?

Large enterprise deployments can take 12 months or more. Service Geeni is purpose-built for field service, enabling shorter implementation timelines, faster rollout across service teams, earlier operational impact, and reduced project risk.

Does Service Geeni integrate with enterprise systems like SAP and Oracle?

Yes. Service Geeni integrates with SAP, Oracle, Microsoft Dynamics, Salesforce, NetSuite, Syspro, and other ERP, CRM and IoT systems. There are no database licensing commitments, and no requirement to align your entire architecture around a single platform.

Can Service Geeni scale from 30 engineers to 300?

Yes. Service Geeni supports growing service organisations with proven scalability. You can scale users, sites and contracts without being locked into a single database or infrastructure strategy. Growth does not force unnecessary complexity.

Your best clik alternative

Moving On From Clik? You Get to Choose Where.

If you've been told that Clik is being end-of-lifed and your next step has already been decided for you. You're not alone, and you're right to question it. You deserve to evaluate your options properly, not be handed a migration path decided by someone else. We'd love to show you what a genuine alternative looks like.

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Service Geeni

Other FSM Tools

Third

Asset-centric by design

True native PPM

Compliance & audit trail built in

Deep parts & stock management

Engineer-focused workflows

Scales with your business

Fair, transparent pricing

Open integrations, no lock-in

The #1 choice for thousands of industry leaders

WHY SERVICE GEENI?

Why Clik Users Are Choosing Service Geeni

We've spoken to a lot of businesses in exactly your position. What they tell us, consistently, is that they need a platform built around assets rather than jobs, with preventive maintenance at its core, a mobile app that works in the field without signal, and compliance embedded into everyday workflows. Not bolted on. They also want fair pricing, and a migration that brings their historical data with them.

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Service Geeni is built to deliver all of these. Here's how.

Why us

Why Consider Service Geeni?

When Clik customers began exploring alternatives, many discovered significant gaps in the platform they were being directed toward: supplier part numbers missing, PPM workflows that didn't fit, asset management built around jobs rather than equipment, and support that went quiet when it mattered most. Service Geeni is designed from the ground up to fill those gaps.

Asset-Centric, Not Just Job-Centric

Many field service platforms are built around jobs. That works for reactive trade work. It does not work when your business runs on maintained assets, long-term contracts, and equipment history.

With Service Geeni, the asset is the centre of everything:

Every job, part, inspection, and document stored against the asset
Full lifecycle history at a glance
Asset hierarchies that reflect real-world engineering structures
Contracts and SLAs linked directly to equipment
Component-level servicing and tracking

You always know what's been done, what's due, and what's at risk, without digging through layers of job records.

True Preventive Maintenance, Built In From Day One

Preventive maintenance is not a tick-box feature in Service Geeni. It's the foundation.

You can:

Schedule by time, runtime, or condition (e.g. every 6 months or every 500 hours, whichever comes first)
Track servicing at component level
Manage warranties, SLAs and service rules per asset
Auto-generate PPM jobs without forward-populating your schedule with clutter
Maintain a full compliance audit trail automatically

For businesses with LOLER obligations, F-Gas tracking, ISO9001 requirements or regulated inspection programmes, compliance is embedded, not an afterthought.

A Mobile App Your Engineers Will Actually Use

One of the most consistent themes we hear from Clik users exploring their options is around the mobile experience.

Engineers need to work where the job takes them. That means:

Full offline capability: jobs completed, forms filled, photos attached, signatures captured with no signal, synced automatically on reconnection ‍
Access to manuals, wiring diagrams and PDFs offline ‍
Clean asset selection without filter confusion or inconsistent UI ‍
Digital timesheets replacing paper processes ‍
Risk assessments and inspection forms completed directly from the app

When the app works for your engineers, they use it. When they use it, your data is accurate, your invoicing is faster, and your customers get a better experience.

Parts, Stock and Purchasing Under Control

Poor parts visibility is where service margins disappear.

Service Geeni gives you full control across:

Warehouse stock and van inventory
Supplier-specific part numbers and alternative references
Parts usage tracked per asset and per contract
Purchase orders raised directly from engineer requests
Multi-supplier management with primary and secondary supplier rules

Whether you're running 5 engineers or 500, you know what's in stock, what's been used, and what it's costing you, by asset, by contract, by customer.

Integrated Workflows, From Quote to Invoice

Fragmented systems create fragmented businesses. Rekeying data between tools, chasing approvals, manually matching jobs to invoices — it all adds up.

Service Geeni connects the full workflow:

Quote to Sales Order to Purchase Order to Job to Invoice
Automated status progression based on job actions
Single combined PDF output for job sheet and invoice
Multi-entity finance posting, the right cost to the right business unit, every time
Integrations with Xero, Sage, SAP, Microsoft Dynamics, Salesforce and more

Your office team stops firefighting and starts managing.

KEY Features

Powerful, Feature-rich, Yet Simple

Service Geeni is a modern field service platform built for engineering and maintenance businesses. Asset-centric, mobile-ready, and seamlessly integrated. A genuine alternative for Clik users who want to choose their own path forward.

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Job Management

Create, assign, and track jobs in real time.

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Planned Preventive Maintenance

Automate recurring maintenance and avoid downtime.

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Asset Management

Store service history and monitor asset performance.

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Engineer Mobile App

Give engineers access to everything they need on-site.

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Stock & Parts Management

Track usage, stock levels, and reorder instantly.

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Hire Management

Manage hire equipment, usage, and billing.

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Customer Portal

Allow customers to access to jobs, updates, and documents.

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Reporting & Business Intelligence

Turn job data into actionable service insights.

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Priced Fairly and Scaled to You

If your Clik costs have roughly doubled, you're not alone. Service Geeni offers transparent, fair pricing with no hidden costs and no support that disappears after go-live.

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Our UK-based support team holds a 93.9% CSAT rating, and when it comes to migration, we have extensive experience moving businesses across from a wide range of platforms, including Clik.

I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.

Lee Dodds

Operations,
Clark Electrical Industries Ltd

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In-app live chat

24/7 searchable knowledge base

Step-by-step video guidance

Direct phone support from people who know your name

Why Us

Rethinking Where to Go Next?

If you're a Clik user working out what comes next, take a moment to ask:

Is the platform I'm being directed toward actually built for the way my business operates?
Will it handle my assets, contracts, and compliance requirements properly?
Am I comfortable being locked into a platform I didn't choose?
What happens to my data and my team during the transition?

Service Geeni is a genuine alternative, purpose-built for asset-centric service businesses, with the features, flexibility, and support you need to keep operating at your best.

You deserve to make this decision on your terms.

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Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

Batch cancelling jobs is super quick and easy in Service Geeni, saved us a lot of time!

Sam Hindess

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith

Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson

Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James

Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds

Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd

Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster

IT & Communications Manager, Liftmaster

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Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

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Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.

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