What makes Service Geeni different from basic job schedulers?

Service Geeni is asset-centric, meaning every job, part, note and inspection is stored against the asset rather than just the job. It includes true preventive maintenance built in from day one, compliance tracking with full audit trails, multi-site and multi-contract management, and AI-powered scheduling — capabilities that basic job schedulers typically lack.

Does Service Geeni include preventive maintenance?

Yes. Service Geeni's preventive maintenance is built in, not bolted on. You can schedule maintenance by time, condition or runtime, track servicing at component level, manage warranties and SLAs at asset level, and maintain a full compliance audit trail automatically.

Can Service Geeni integrate with my existing tools?

Yes. Service Geeni integrates with ERP systems, CRM platforms, telematics providers, IoT tools, and accounting systems. An open API supports custom connections alongside out-of-the-box integrations.

Service Geeni vs Job Schedulers

The Smarter Choice for Asset-Centric Service Management

Q: Does Service Geeni scale as my business grows?

Yes. As your team grows, you can automate job creation, assign engineers intelligently, and maintain full visibility across assets, contracts and operations. Service Geeni scales without forcing unnecessary complexity.

The right Field Service Management software doesn’t just manage jobs, it gives you full visibility and control of your assets, contracts, engineers, and service profitability. That’s why asset-centric businesses are making the switch to Service Geeni from more basic job-focused platforms.

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Service Geeni

Other FSM Tools

Third

Job Scheduling

Asset Centric

Compliance Built In

True PPM

Scales with your business

Multi-site, Multi-contract Management

Integrates with other tools

Some

Leading the way with AI

The #1 choice for thousands of industry leaders

WHY SERVICE GEENI?

Considering your next field service management solution?

Choosing a new field service system is a big decision.

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You may have looked at platforms that are strong at job scheduling, quoting or fleet tracking. But when it comes to managing assets, preventive maintenance, compliance and long-term service contracts, many businesses find they need more.

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Service Geeni is built specifically for organisations where the asset is at the heart of the operation, not just the job.

Why us

What Makes Service Geeni Different?

Asset-Centric Service Management

Most FSM tools are built around jobs.

That works well for trade contractors handling one-off call-outs or installations.

But when your business runs on recurring maintenance contracts and equipment uptime, the asset needs to come first.

With Service Geeni:

Every job, part, note and inspection is stored against the asset
You can see full lifecycle history instantly
Asset hierarchies reflect real-world engineering structures
Contracts link directly to the equipment they cover

You don’t have to dig through job records to understand asset health. It’s all there, clear and structured.

True Preventive Maintenance – Built In, Not Bolted On

For some FSM systems, PPM is a feature. For Service Geeni, it’s the foundation.

Our platform is designed around proactive, contract-driven maintenance from day one.

You can:

Schedule maintenance by time, condition or runtime (e.g. every 6 months or every 500 hours, whichever comes first)
Track servicing at component level (e.g. individual parts within a forklift or ventilation unit)
Manage warranties, SLAs and service rules at asset level
Maintain a full compliance audit trail automatically

This means fewer breakdowns, fewer reactive call-outs, and total visibility over every maintenance commitment.

Built for Compliance and Complex Service Operations

If your industry requires structured inspections, safety documentation or regulatory traceability, you need more than job worksheets.

Service Geeni supports:

Detailed inspection workflows
Equipment-level compliance tracking
Complete audit trails
Long-term service record visibility

Whether you're managing LOLER-style inspections, safety servicing or regulated maintenance programmes, compliance is embedded, not an afterthought.

Operational Control at Scale

Service margins are often lost through poor parts visibility and growing operational complexity.

Service Geeni gives you stronger control over:

Warehouse stock
Van inventory
Parts usage by asset
Contract-level profitability
First-time fix performance

As your team grows, you can automate job creation, assign engineers intelligently, and maintain full visibility across assets, contracts and operations.

This is how you scale without losing control, clarity or insight.

Flexible, Future-Proof Platform

Some FSM platforms tie you to their ecosystem, their hardware, or their way of working.

Service Geeni puts you back in control.

We integrate with the tools and providers you already use, including:

ERP systems
CRM platforms
Telematics providers
IoT tools
Accounting systems

Our open API supports custom connections, alongside out-of-the-box integrations.

No need to rip out what’s already working or commit to a closed platform. You bring the tech stack, and we make it work together.

We also continue to evolve with regular updates, new features and AI-driven tools, shaped by real customer needs.

KEY Features

Powerful, Feature-rich, Yet Simple

Service Geeni goes beyond basic job scheduling, giving asset-centric service teams the tools they need to manage maintenance, compliance, and operations in one place. Powerful, flexible, and easy to use, it is built for how real service businesses work.

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Job Management

Create, assign, and track jobs in real time.

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Planned Preventive Maintenance

Automate recurring maintenance and avoid downtime.

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Asset Management

Store service history and monitor asset performance.

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Engineer Mobile App

Give engineers access to everything they need on-site.

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Stock & Parts Management

Track usage, stock levels, and reorder instantly.

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Hire Management

Manage hire equipment, usage, and billing.

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Customer Portal

Allow customers to access to jobs, updates, and documents.

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Reporting & Business Intelligence

Turn job data into actionable service insights.

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Real support from real people

Stuck? Need advice? Just want to speak to someone who gets it?

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With a 93.9% CSAT rating, our UK-based support team is here to help. Our support team have decades of industry experience and a real passion for solving problems.

I just wanted to praise one of the customer service Help Desk officers who has been very helpful over the past few weeks, assisting me with getting certain changes on the system adjusted.

Lee Dodds

Operations,
Clark Electrical Industries Ltd

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In-app live chat

24/7 searchable knowledge base

Step-by-step YouTube tutorials

Phone support from people who actually know your name

Why Us

Rethinking your FSM software? You’re in the right place.

Service Geeni is the smarter choice for businesses that need more than the basics.

If you're ready for a platform that matches your ambition, your industry, and your way of working, let's talk.

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Testimonials

Helping Engineers Deliver More, Every Day

Businesses across asset-centred industries use Service Geeni to simplify service management, improve efficiency, and reduce downtime. Hear from companies who’ve made the switch.

Batch cancelling jobs is super quick and easy in Service Geeni, saved us a lot of time!

Sam Hindess

We wouldn't be able to maintain the building and equipment as efficiently as we do if we didn't have Service Geeni. And if we don't have equipment running, we don't make profit...Yes, we would recommend Service Geeni.

Edward Smith

Director of Facilities, Clarks US

We chose Service Geeni because of their willingness to change and adapt to us. Service Geeni offered the best connection with SAP, as well as advanced service management features – not everyone else could do that.

Paul Henderson

Performance Excellence Manager, Habasit UK

We are heavily KPI'd with our client, so Service Geeni helps us to monitor our performance and know immediately whether we are on track or not. For example, attending site by a given time. This is easy to track through Service Geeni because the engineers can log on as soon as they arrive on location. We didn't have that sort of visibility before.

James

Estimator, Arden Construction

Just wanted to praise one of the customer service Help Desk officers who goes by the name of Chris. He always has a happy, helpful nature and provides amazing customer service - five stars from me and everyone else down here at Clark Electrical Industries Ltd!

Lee Dodds

Operations/Sales Administrator, Clark Electrical Industries Ltd

Service Geeni provides a first-class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.

Compact Fork Trucks Ltd

Director, Compact Fork Trucks Ltd

Service Geeni speeds everything up. Our engineers just type in the notes, and the billing is all done through Service Geeni. We get paid quicker too – they pay us automatically now through the system – there is no need for human intervention.

Small Works Co-ordinator

We chose Service Geeni after speaking with several providers, confident their solution could meet our current and future needs by integrating everything into one system. Adam and the team were always helpful, providing clear, informative demos that reassured us Service Geeni was the right choice for our business.

Liftmaster

IT & Communications Manager, Liftmaster

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Get a personalised walkthrough of Service Geeni, tailored to your business needs. See how our asset-centric, industry-specific platform can streamline your operations, reduce downtime, and help your team work smarter.

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Talk to Us

Have questions or want to know how Service Geeni fits into your business? Whether you’re looking for integrations, pricing, or just some expert advice, we’re here to help. Reach out to our team and let’s chat about your needs.

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