Mobile App for Engineers
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The #1 choice for thousands of industry leaders
An App That Drives Engineer Productivity
Instant Job Connectivity for Field Engineers
Engineers stay connected with the office, receiving incoming jobs instantly and viewing comprehensive details on the go. This immediate access ensures prompt action and clear communication, keeping workflows efficient and reducing delays.
- Accept jobs instantly through the engineer app
- View detailed job instructions
- Update status in real time
- Stay connected with the team
Real-Time Feedback & Reporting
With Service Geeni's field service mobile software, engineers can capture photos, annotate them, complete digital forms, and log time and expenses directly from the field. This real-time feedback loop improves accuracy and speeds up reporting, ensuring every job’s details are recorded precisely.
- Capture and annotate images
- Complete digital forms and risk assessments
- Record time and log expenses
- Raise quotes and part requests
Personalised Daily Planning
The app provides engineers with a customised daily schedule, allowing them to accept or decline jobs, update statuses, and plan their day effectively. This tailored approach ensures the right tasks are done at the right time.
- Customised daily schedule
- Accept or decline jobs
- Update job status with a click
- Plan the day effectively
On-the-Go Expense & Time Logging
Engineers can quickly log job expenses, capture digital timesheets, and even raise quotes or part requests directly from the mobile app. This functionality keeps records accurate and reduces administrative overhead.
- Log job expenses on the go
- Capture digital timesheets
- Raise quotes instantly
- Record part requests efficiently
Essential App Features for a Smooth Ride
Add Equipment on Mobile
View Service Instructions
Capture and Annotate Images
Digital Forms & Risk Assessments
Raise Quotes and Part Requests
What Else Does Service Geeni Do?
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Helping Service Teams Deliver More, Every Day
We can feed a lot of information back into the client’s system which we never did before. For example, the photos the engineers take. Previously, any photos tended to just sit on engineer’s phones. Now, we actually use them.
We’ve been working with Service Geeni for over 5 years using their service management software, and it’s been a great benefit to us. Initially, the software was used to keep track of truck breakdowns, but over time this has evolved and now we have trackers on all trucks and use mobile devices in the field, giving us complete visibility.
Why Service Geeni for Field Engineers?
Service Geeni’s mobile app for engineers connects your field team with the office, ensuring accurate job updates, efficient reporting, and personalised daily planning. Its versatile features - from instant job acceptance to digital forms and image annotations - eliminate paperwork and keep your team organised. With real-time feedback and seamless communication, your engineers are always one step ahead, making every job count and delivering top-notch service, one click at a time. It’s a game-changer for field efficiency.
We’re With You Every Step of the Way
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You have questions we have answers
How does the Service Geeni mobile engineer app improve productivity?
Our mobile engineer app enhances productivity by providing real-time job updates, digital forms, time tracking, and instant job acceptance. Engineers can access job details, complete reports on-site, and reduce admin work, allowing them to focus on delivering high-quality service, every time.
Can engineers access job details remotely with the mobile workforce management app?
Yes! Service Geeni's mobile app allows engineers to instantly receive new job assignments, update job statuses, and view all relevant details from their mobile device - improving efficiency and response times.
Is the field service mobile software easy to use?
Yes, our mobile app is designed with engineers in mind. Unlike many systems which are over complicated and simply unusable, we've spent a lot of time perfecting our app design and user interface, and are constantly looking for ways it could be improved further.
The current UI features an intuitive interface, easy navigation, and quick access to essential job details, ensuring engineers can complete tasks efficiently.
What features does the field service engineer app include?
Service Geeni's engineer app includes:
- Instant job acceptance and status updates
- Digital forms and risk assessments
- Time and expense logging
- Photo capture and annotation
- Asset management and service history access
And so much more! Book a free demo with our knowledgeable team to see its full capabilities for yourself.
Can engineers use the app offline?
Yes, Service Geeni’s mobile workforce app supports offline functionality, allowing engineers to complete tasks and sync data once a connection is available.
How does the app support compliance and risk assessments?
Engineers can complete digital forms and risk assessments directly within the field service mobile software, ensuring all safety protocols are followed and compliance records are maintained accurately.
Is the mobile workforce management app compatible with all devices?
Yes, our mobile app works on both iOS and Android devices, ensuring engineers can stay connected no matter what mobile device they have available.
How does the app integrate with other Service Geeni service management software modules?
ervice Geeni’s mobile workforce app is designed to seamlessly integrate with all other modules in our service management software, creating a fully connected system that enhances efficiency and boosts first-time fix rates.
Job Management – Engineers receive job details instantly, update job statuses in real-time, and access service history to complete tasks efficiently. The app ensures all job data is logged and synced with office systems, eliminating miscommunication and delays.
Hire Management – If your business hires out equipment, engineers can use the app to track hire status, perform inspections, and update availability, ensuring accurate records and smooth operations.
Stock & Parts – Engineers can check stock levels, request parts, and update usage directly from the app. This prevents delays caused by missing components and ensures that the right parts are available for repairs, improving first-time fix rates.
Customer Management & Accounting – The app provides engineers with customer details, service history, and contract agreements, ensuring they have all the necessary information to deliver a seamless customer experience. Completed jobs automatically update invoices and service records for accurate billing.
Planned Preventative Maintenance (PPM) – Engineers can access and complete scheduled maintenance tasks directly from the app, ensuring preventative work is carried out on time and reducing unexpected breakdowns.
Reporting & Business Intelligence – Data collected in the app feeds into Service Geeni’s reporting tools, giving managers valuable insights into job performance, engineer efficiency, and asset reliability, helping make data-driven decisions.
Asset Management – Engineers can update asset records, track equipment service history, and add new assets directly from the field. This ensures accurate record-keeping and helps businesses extend asset lifespans while maintaining compliance.
By working together, these modules streamline every aspect of service management, reducing admin time, improving communication, and ensuring that engineers have everything they need to complete jobs efficiently. This end-to-end integration helps businesses achieve higher first-time fix rates, maximise engineer productivity, and deliver exceptional service to customers.
Does the mobile engineer app integrate with other systems?
Yes - not only does our mobile engineer app work seamlessly with the other Service Geeni software modules, it also allows for third party integrations, including:
Accounting Packages: Integrates with platforms like Xero, Sage, and QuickBooks, ensuring real-time financial data flow and improved invoice accuracy.
ERP Systems: Connects with ERP solutions such as SAP, Microsoft Dynamics, and Oracle, allowing seamless data transfer between production and service departments.
CRM Systems: Interfaces with CRM tools like Salesforce, Microsoft Dynamics, and Zoho, facilitating efficient customer relationship management and data synchronisation.
Need a custom integration? Speak to our team about how we can help!
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